Slate's Farhad Manjoo has a nice summary of the problems, plus he clued me in to this bit of genius from the Oatmeal.
Manjoo writes:
I did get a plausible-sounding explanation of the design process from Tom Bohan, who heads up Menupages, the fantastic site that lists menus of restaurants in several large cities. "Say you're a designer and you've got to demo a site you've spent two months creating," Bohan explains. "Your client is someone in their 50s who runs a restaurant but is not very in tune with technology. What's going to impress them more: Something with music and moving images, something that looks very fancy to someone who doesn't know about optimizing the Web for consumer use, or if you show them a bare-bones site that just lists all the information? I bet it would be the former—they would think it's great and money well spent."Like the Oatmeal says, what we want from a restaurant website:
- Menu (ideally as text on the page, but if it's a pdf, it shouldn't be too big to download on 3G, and the fonts should be readable!)
- Specials and happy hour info
- Address with a link to a Google map
- Online reservation system that actually works
- Hours of operation, parking and contact info
Manjoo's essay has been highlighted at most of my favorite blogs. It's not that it's profound, but it taps into a widespread frustration.
ReplyDeleteIt reminded me of this, which has a couple of updates here and here.
ReplyDelete